POLICY

1. Overview

Ranked Logistics is a holding company providing reliable and efficient freight transportation services. We specialize in same-day and next-day delivery, reverse logistics, and multi-load solutions tailored to meet the needs of our clients.

By using our services, you agree to the terms outlined in this policy.

2. Services Offered

a. Same-Day & Next-Day Delivery
We offer expedited freight solutions designed to meet urgent shipping demands. Delivery timelines are dependent on distance, load requirements, and operational conditions.

b. Reverse Logistics
We provide return freight services, including product returns, equipment retrieval, and supply chain repositioning.

c. Multiple Load Management
Clients may schedule and manage multiple loads simultaneously. We support recurring shipments and high-volume logistics operations.

3. Scheduling & Booking

  • All loads must be scheduled in advance through our approved booking channels.

  • Same-day requests are subject to availability.

  • Accurate load details (weight, dimensions, pickup/drop-off locations) must be provided at the time of booking.

  • Ranked Logistics reserves the right to decline loads that exceed operational or safety limits.

4. Pricing & Payments

  • Pricing is based on distance, load size, urgency, and service type.

  • Expedited (same-day/next-day) services may include premium pricing.

  • Payment terms will be agreed upon prior to service (e.g., upfront, Net terms for approved clients).

  • Late payments may result in service delays or suspension.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate shipment details

  • Ensuring freight is properly packaged and secured

  • Complying with all applicable shipping regulations

  • Being available at pickup and delivery locations

Failure to meet these requirements may result in delays or additional charges.

6. Carrier Responsibilities

Ranked Logistics commits to:

  • Safe and timely transport of goods

  • Professional handling of all freight

  • Clear communication regarding shipment status

  • Compliance with all transportation laws and regulations

7. Delays & Force Majeure

While we strive to meet all delivery timelines, delays may occur due to:

  • Weather conditions

  • Traffic or road restrictions

  • Mechanical issues

  • Acts of God or unforeseen events

Ranked Logistics is not liable for delays caused by circumstances beyond our control.

8. Liability & Claims

  • Clients must report any damage, loss, or discrepancy within 24–48 hours of delivery.

  • Liability coverage will be outlined in individual service agreements or contracts.

  • Ranked Logistics is not responsible for improperly packaged goods.

9. Cancellations & Changes

  • Cancellations must be made prior to dispatch.

  • Last-minute cancellations may incur fees.

  • Changes to loads must be communicated immediately and may affect pricing or delivery timelines.

10. Confidentiality

All client information, shipment details, and logistics data are handled with strict confidentiality and will not be shared without consent, unless required by law.

11. Service Refusal

Ranked Logistics reserves the right to refuse service for:

  • Unsafe or hazardous loads (without proper documentation)

  • Misrepresented freight details

  • Non-compliance with policies

12. Contact & Support

For questions, scheduling, or support, please contact our team through our official website or business channels.